AS 9100 & AS 9120 - Aerospace and Defence Management Standards

AS 9100 and AS 9120 Standards meet the needs for quality management in the aerospace and defence industries. In this critical sector, mistakes can cost lives. As a result, safety and quality are paramount.

What is AS 9100 and AS 9120?

The AS 9100 Standard is for aerospace and defence manufacturers. It focuses on safe manufacture of parts. Therefore, in the Standard, significant effort is focussed on reducing the risk of failure.

The AS 9120 Standard is for stockists and distributors. AS 9120 places emphasis on parts identification, traceability and documentation. Bogus or counterfeit parts are a leading cause of failure. Consequently, this Standard focuses on controls to prevent such risks in the supply chain.

Together, AS 9100 and AS 9120 form the industry quality management Standards based on ISO 9001. Over the last 100 years there have been many different initiatives on aerospace quality management. Regrettably, previous Standards have generally suffered from:

• Poor information sharing, which restricted investigation.
• Limited supply chain controls enabling bogus or counterfeit parts to enter the supply chain.
• Internally driven by a few key personnel with limited access to best practice.
• Few agreed and documented methods covering activities affecting customer service.
• Emphasis on operational improvements, ignoring aircraft safety and supply chain issues.
• Lack of external assessment to provide an independent and objective checks.

Addressing the Limits of ISO 9001 in Aerospace Industries

Organisations must show commitment to achieve AS 9100 or AS 9120 certification. As a result, you must pursue this commitment with a focused and systematic approach to business. Fact-based decision making must form the basis of your business.

Remember, an external assessor awards your certification. So, you must satisfy your internal assessment and the external assessor that you meet the requirements of the Standard. To gain successful Certification, your organisation must demonstrate the following. 

• A focus on enhancing Customer satisfaction, customer and regulatory requirements as well as risk assessment.
• That your organisation meets the requirements of the management Standard including:
  • Leadership and Management commitment to quality.
  • Risk Management.
  • Change Management.
  • Resources and Competency.
  • Configuration Management.
  • Product safety during life cycle.
  • Operational Planning.
  • Counterfeit Part prevention.
  • Purchasing.
  • Post delivery activities.
  • Nonconforming output controls.
  • Performance evaluation.
  • Improvements.

Assessment will be by an external independent IAQG approved assessors and on-going surveillance visits.

Compliance

AS 9100 and AS 9120 Quality Systems is more compliance orientated, rather than the setting and meeting customer expectations, and improvement emphasis of ISO 9001 quality management system. Consequently, your focus will contribute to the general ethos of safety and risk reduction in the Standards and the aerospace industry overall.

Benefits of AS 9100 and AS 9120

The AS 9100 and AS 9120 Standards confer great benefits which include…

Competitive advantage

AS 9100 or AS 9120 gives customers confidence in the following areas:

• That your business is using a documented system to fulfil legal and customer obligations.
• Showing a strong commitment to improve.
• Listing on the worldwide OASIS database (Online Aerospace Supplier Information System) of certified companies will make your business more marketable and give access to new markets.

External Assessment

Assures customers they can depend on safe products and a consistent quality of service.

• AS 9100 or AS 9120 certification often forms a precondition of customer orders. Consequently, external assessment gives external validation for assuring your customer.

Reputation protection

Certification shows your business has improved Risk Management, a critical aspect of your products and services in aerospace industries.

• Where problems arise, traceability protects your business through proper management of records. Proper records will also help you meet the demands of the market and provide evidence of your quality management.

Operational issues

AS 9100 and AS 9120 provide a systematic and integrated approach to business processes. The strength lies in the clear structure of operating processes. So, emphasis is on continual improvement of working systems. As a result, you will have control over reducing errors, duplication, complaints and problems.

The evidence is that implementation costs are an investment. In fact, you gain cost advantages and other improvements in many ways. Better methods, improved productivity, reduction of waste and better management control all deliver business improvements through certification. Further, achieving successful Assessment and Certification will also help in retaining existing Customers and in gaining new Customers.

Why Do You need AS 9100 or AS 9120 Certification

Without AS 9100 or AS 9120 certification you will be unable to supply certain services, products or clients. All requirements of the International Standards are generic to the different types of businesses. They apply to all organisations, regardless of type, size and information. Certification covers your quality and compliance responsibilities too. Additionally, the external assessment by independent IAQG approved aerospace assessors, demonstrates independent checking and a proactive approach to business improvement.

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