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ISO 27001 is the Information Security Management Standard. Its requirements, based on Best Practice, assist the management of Information Security assets, risks and legal responsibilities, as well as continual improvement.

What is ISO 27001 Certification?

Information is business critical. Effective management of information is essential. To protect your business you can put the “ISO 27001: Information Security Management Standard” into your work processes. However, the Standard is not just about guarding and protecting Information. Instead, it is about knowing the risks and information needs of the business. Sometimes conflicts arise between the requirements of “Availability”, “Confidentiality” and “Integrity”. Such conflicts need careful assessment. With this ISO Standard implement suitable processes, training and controls, to help all involved and remove uncertainty around the risks.

Information flows in and out of the business

The supply chain imports and exports important business information to the organisation. Consequently, information is not just an internal issue. With competitive pressures worldwide, organisations are trying to reduce costs, speed up supply chain connections and improve service. This has encouraged the creation of partnerships and the reduction of duplicate costs within a supply chain. Examples include re-entering order details and goods-in sampling and inspection.

One way to achieve these savings has been the sharing of commercially sensitive information. However, there are concerns about the security of such information. When sensitive information goes outside your organisation your information is especially vulnerable.

Personal Data is a huge concern

Today’s business leaders cannot afford to ignore personal data at customer and staff levels. Recent legal changes have highlighted the need to manage “Personal Data” very carefully. As a result, we now have strict laws around Data Protection. Most notably of course, the GDPR (General Data Protection Regulations) legislation. In the event of a Data Breach, the penalties can be very expensive and damage your reputation.

To answer these concerns, and other security issues in recent years, the ISO 27001 Standard developed. The aim, among other things, is to help with data security controls and external assessment.

After the Risk Assessment and installing your Management System, and your business controls, your system fundamentals are in place. At that point ISO 27001 is a priority. The Standard will help you ensure the selection of security controls which are suitable for your business. After all, protecting information assets will help you maintain a secure business. At the same time, it will give confidence to your business associates.


ISO 27001 is relevant to any business that is serious about Information assets. Where a requirement is not applicable, you can make a case for a justified exclusion. This gives you flexibility to tailor the Standard to your needs. However, management should not forget the status of Information Security is of great importance to the business overall.

Unfortunately, IT Departments may take responsibility for information security, but actually, the IT Department may have very little control of the actual information. The proper management of the information lies with the information controllers and users throughout the organisation. However, any information breach is potentially a loss to the whole business. It may even become a lossmaker if your customers lose trust. It is also a ‘gift’ to your competitors. So, it is important to remember that ISO 27001 does not just cover the security of electronic data, but all data. Therefore, ISO 27001 goes beyond the concern of IT or Computer specialists. Information breaches quickly take on a business-wide scope and fall into the domain of all staff. Although, obviously, there should be a significant IT Department.

Benefits of ISO 27001?

Information is valuable. Your customers will want confidentiality. Your personnel will insist on privacy and respect. Both your customers and staff will want to know that you will guard their information. You will want to know that your business and its reputation is secure and protected against expensive court cases. And, you certainly do not want to make expensive data gifts to your competitors. Consequently, controlling your information assets has big returns…

  • Manage your Information Assets to make your business more predictable and robust.
  • Reduce your Information related Risks. Ensure the right information is available at the right time, to only the right people.
  • Understand your legal & other requirements – then manage them.
  • Improve and Protect your Reputation – meet legal requirements and reduce near-misses, and other incidents.
  • Meet requirements of Customers and Suppliers, ensure Personnel and Regulatory compliance.
  • Improve your Business resilience.


Every organisation that is serious about its Reputation and Information Security needs a way of controlling potential damage and loss. All aspects of this International Standard are generic and are intended to be applicable to all organisations. That means your organisation can benefit, regardless of type, size and information. It covers your Information Security and compliance responsibilities. Additionally, the external assessment by independent UKAS (or similar) Assessors, means a clear and proactive approach to protecting your information assets.


As one Business Owner said after certification, “Now I can sleep better”. At CHARTER 4 we place great emphasis on providing support for certification to your chosen standard. However, we also go the extra mile. In our work we want to see your business get a positive return on the money, effort and time you put into your certification. Consequently, we work towards your standard improving the business overall. Our working principle is, “Improve your business, rather than just comply”. Success at that will ensure you have a good payback for your investment.

If you would like to know more about the way we work and how you can gain ISO 27001 please press one of the buttons below.

Certification with Charter 4 – the Business Benefits
  • Improve, rather than just comply.
  • Full service and ongoing support to compliment your resources.
  • Build on your Processes & Systems (no standard templates).
  • Help defining your Best Practice.
  • Certification by independent UKAS accredited Assessors.
  • 100% Success & guaranteed support until Certification.
  • Help to get Government Grant (when available).
  • Flexible support to complement your resources.
The ISO 27001 Standard is not just about guarding & protecting Information stored on a network. It is also about understanding the risks and information requirements of the business. The responsibility for protecting your information assets goes wider than the IT Department. All staff have a responsibility for protecting your information.