API Q1 Training & Coaching

Management systems ensure the performance of the people in the business is central to achieving the required standard. Critically, API Q1 or Q2 Training & Coaching are no different. Ensuring everyone in the organisation has appropriate training is a key development point for organisations going through the certification process. The API Q1 & Q2 requirements place emphasis on training at all levels in the organisation. So, training should ensure…

• API Q1 & Q2 specify a quality management system for the organisation with management compliance requirements to meet.
• All levels of the organisation must have appropriate training to understand the requirement of the API-U Specification Q1 or Q2.
• Staff in the organisation mus understand the product specification for use in the petroleum and natural gas industry.
• All employees must have an understanding of and commitment to the development and implementation of the management system development and implementation with the organisation.
• Training in the management system, as well as for working with the product should be appropriate to the level of involvement within the organisation. Thus, different training programs targeted for a variety of roles will ensure proper understanding for the type of work being undertaken within the system.

Consequently, this wide scope provides for a number of different computer programs within the organisational structure. It follows that your staff should be well matched to the demands of the work. So, it makes sense to develop an attendance and competencies matrix which is unique to the organisation. Further, to ensure that the system you develop is effective, your organisation should develop a clearly established set of lines of responsibility and involvement in the system.

Who should attend API Q1 or Q2 Training & Coaching sessions?

Understanding the importance of different roles within the training process will help your organisation to meet the requirements of the API Q1 Standard. There is a minimum scope for training with the API scheme. Your  groups should involve, at least, the following groups in the business…

1. Existing API certified Licensees and those applying for certification.
2. Members of the senior leadership team of the organisation.
3. Quality Managers, other quality personnel and departmental quality representatives.
4. Quality System Auditors, assistant audit staff, and personnel involved in supplier assessments.
5. Oil equipment engineers, quality engineers, calibration engineers and personnel involved in specification work for equipment and contracts.
6. Supply chain directors, managers, production managers/supervisors, sales and sales support staff.
7. Department managers and support staff with supervisor capacity.
8. Operations staff working with specifications, specified equipment and procedures.

Basically, this wide scope of inclusion is important. That is because it creates the interface between the requirements of the management system and the implications of the latest specification.

What benefits will there be from a tailored API Q1 or Q2 training and coaching programme?

The development of a specific programme for your organisation will benefit the long-term development of your business in the following ways…

• Clarification of lines of responsibility and the decision-making lines through the organisation.
• Improved, fact-based, decision making from more effective records and data management.
• Minimisation of risk in business decisions from improved planning and control factors in the management system.
• Operational clarifications to improve process efficiency.
• Improved identification, traceability and record management.
• Better safety performance and mitigation of safety risks.
• Direct business outcomes (profits and return on investment).
• Higher staff awareness of the operational fundamentals of the system.
• Improved communications throughout the organisation.

The above benefits will, certainly reflect the situation to a lesser or greater degree in every organisation. It is very important that your training programme meets the specific niche requirements of your business sector. However, our experience has shown that building a niche programme for our clients has increased the opportunities for payback. This is because, there is a more direct connection between the requirements of the management system and your specific business situation and position in the market. So, with the new emphasis on the management of risk, you will be building a more resilient organisation.