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Privacy Policy

Charter 4 Solutions Limited do not give information about our Customers to other organisations except when as part of the order processing. In this case, the third party will keep the information confidential.

This website uses cookies to monitor your shopping cart contents and to record delivery addresses. If you logon, the cookies will be used as part of that process. You can disable cookies in your Internet browser. This is done by going to ‘Tools | Internet Options | Privacy’ and selecting to block cookies. If the cookies are turned off, you will be unable to complete an order or benefit from the other aspects which use cookies. Information collected on this Website is used to:

Receive and complete customer orders
Administer and improve our website as well as our service
Only disclose information to other parties for order fulfilment purposes

For more information on cookies see our cookies page.

Returns Policy

Your rights to return goods are covered as part of the EU Distance Selling Directive (refer to However once the files like Document Packs are emailed, downloaded or linked, there is no automatic refund, because it is not possible to return the documents and guarantee that no copies are retained by the Customer.

Contact Us

Charter 4 Solutions Limited,
The Willows,
Wendan Road,
Berks, RG14 7AG
United Kingdom