ISO 9001 is an international standard created and published by the ISO organisation (for more information about ISO refer to our “What is ISO“ blog)
According to ISO – “A standard is a document that provides requirements, specifications, guidelines or characteristics that can be used consistently to ensure that materials, products, processes and services are fit for their purpose”. Most ISO Standards relate to technical product compliance. However the most popular standards are the management related standards of which the most important is ISO 9001 with over 1 million certified organisations worldwide.
ISO 9001 title is “Quality management systems – Requirements”. The Standard can be used by the Organisation and external parties including Assessors from Certification Bodies to assess the Organisation’s ability to meet the customer, statutory and regulatory requirements applicable to its products and/ or services and the organisations own requirements.
Any organisation needs to meet its legal and Customer requirements consistently to survive and hopefully flourish long-term. ISO 9001 significantly assists this by:
Relevant current information available to the right people