Traditionally, clients want consultancy to help to achieve ISO 9001 or other Management certifications.
However, we have recently seen an increase in the number of clients who are wanting to achieve or support continuing certification but have limited resources. This could be due to limited available internal resources, lacking the right internal skills or going through significant organisational change. They are, therefore, needing more assistance than the traditional consultancy of information gathering, drafting documents, refinement, training, checking, review and being present during the assessments.
The organisations are wanting implementation or improvement assistance for their ISO 9001 and other Management systems certification projects; with External Consultants working more like Interim Managers.
This increased assistance is for additional Project Management of the process, implementation and improvement assistance as well as assisting with and incorporating the changes, that are ongoing within the organisations. This allows key personnel to concentrate on managing the business.