Traditionally, clients want consultancy to help to achieve ISO 9001 or other Management certifications.
However, we have recently seen an increase in the number of clients who are wanting certification but have limited resources. This could be due to limited available internal resources, or going through significant organisational change. They are, therefore, needing more assistance than the traditional consultancy of information gathering, drafting documents, refinement, training, checking, review and being present during the assessments.
The organisations are wanting implementation assistance for their ISO 9001 and other Management systems certification projects; with External Consultants more like Interim Managers.
This increased assistance is for additional Project Management of the process and implementation assistance as well as assisting with and incorporate of the changes that are ongoing within the organisations. This allows key personnel to concentrate on managing the business.