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1 Purpose – What are you in Business to achieve? Put into words, then
2 Decision Making – effective Decision Making is key to success. Decisions need to be effective and implemented. They do not need to be perfect
3 What makes you different in the customer’s Mind? Define it.
4 Define & document repeatable Processes
5 Monitor your Business – Identify what is important drivers for your Business. Define and monitor your Key Performance Indicators (KPI’s)
6 Manage the Finances and your Time (rather than the Finances & Business manage you).
7 Manage your Risks. Volatile Business environment

These Determinators are the basis of ISO 9001 Quality Management Standard and should be incorporated into a well-run system. To find out more and find out how ISO 9001 certification could benefit your business, please contact us or download Steps to Accreditation.