Congratulations to Devant Limited for achieving ISO 9001 certification. Devant provides contract review, drafting & negotiation services and often acts as an outsourced commercial and legal department for its clients. The team provides legal support with a business orientation, focussing on helping companies achieve their commercial objectives rather than just concentrating on the legal wording. As a review of the process of achieving ISO 9001, Tiffany Kemp, Devant’s MD, commented:
“I just wanted to thank you for all your hard work, wise words and valuable inputs during our preparation for ISO 9001 certification. You helped us to think through what we were doing and why, and documented our processes clearly, simply and elegantly. I was delighted with our results, and the chap who called from BSI to follow up after our Stage 2 Audit was extremely impressed that we had no NCRs and no Observations, and had managed to remedy the few we’d received at our Stage 1 assessment!
Some people have groaned when I mention we’re going through our ISO 9001 certification, saying what a painful process it was for them. I have to say that, with your guidance and support, it was an absolute pleasure and an overwhelmingly positive experience. I look forward to continuing improvements in the quality of service delivered to our clients and in our own efficiency as a business. Thanks again!”