INTEGRATED

MEETING THE NEEDS

Hosted Business Model covers not just the traditional ISO 9001 or other Standard clauses but is Business orientated

• Strategy - What is the purpose or Mission of the Company ?
• Objectives - How is the Company to achieve its Strategy (medium term)?
  • Customer
  • Process
  • Financial
  • Organisation
• Action Plans/Initiatives - How is the Company to achieve its Objectives (short-term) ?
• Indicators / KPI’s - Tracking the achievement of the Company’s Objectives
• Responsibilities - Knowing who is responsible for the relevant activities
• Processes & Documentation - so everyone knows the activities required to achieve the Company’s Strategy and Objectives

IMPROVE .. NOT JUST COMPLY

INTEGRATED - OBJECTIVES LINKED TO INITIATIVES/ ACTION PLAN TO INDICATORS

• Integrated - in this case the Objectives linked to Action Plans / initiatives and Indicators
• Other Links can be defined (eg Responsibilities to Processes and Action Plans)