1. Quality is not about Business
- No longer is ISO 9001 about the quality of the Product and supporting Documentation. Customers expect consistent compliance to the requirements / specification. They are now looking for other factors to decide who to order from.
- Before ISO 9001: 2000, the Standard was concerned with the internal operation of the business to provide consistent product quality....
Most Directors and Managers will disagree with the Title because nearly all Organisations have business critical software. However, the significant issue is the number of business-critical software programs, that often include:
1. Sales Contact software to track marketing and sales activities
2. Sales Costing and Quotations for costing and preparing Quotations
3. Order Fulfilment from managing the processes...
Can you prove that your nice new building and steelwork is legally compliant?
From 1 July 2014, the harmonised standard, BS EN 1090 Execution of steel and aluminium structures, made it an offence to supply fabricated structural steelwork or aluminium to site, that does not conform to the standard and carry the CE Mark. Clients and Contractors are only permitted to use firms that are CE Marked with...
Have A Goal and stick to it – Too many fast- growth business leaders change their goals too often, never quiet completing the plan before starting the next. Set medium-term goal and deliver it. Be flexible about how you achieve your goals.
Listen to Customers – Customers have the most relevant ideas, the most immediate feedback increasingly happy to help (through social media for instance)...
Construction Products Regulations (CPR) and EN 1090 for Steel Fabrications, have been put into focus by the first floor collapse at an Audi car showroom. The showroom had only been completed in summer 2014, just after the Regulations had come into force.
Around one third of the 200 metre by 100 metre floor collapsed on 1st June at the Milton Keynes Audi showroom. The area was used to store cars...