Charter 4: Business Model: Integrated Models:
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Integrated Models

INTEGRATED MANAGEMENT SYSTEMS

Traditionally this means a combined Management System incorporating the requirements of:

  • ISO 9001 Quality Management System
  • ISO 14001 Environmental Management System
  • BS OHSAS 18001 Health & Safety Management System
  • ISO 27001 Information Security Management System - Increasingly ISO 27001 is also being included because there is a realisation of the critical importance of Information to the Organisation.

Integration enables streamlining of processes since each Standard uses many of the approaches and requirements of ISO 9001: 2008. These generally include Document Control, Record Control, Problem / Improvement Control, Management Review Meetings and Internal Audits.

Improvement

With each of the above Standards there is the requirement to Improve. For traditional systems, this can be a problem to define, integrate and maintain.

With the Hosted Business Model, there are the following specific benefits:

  • Integrated - clear link between the different Standards as well as between Company Strategy, Objectives, Action Plans and Processes, Performance Indicators and Responsibilities
  • Action Plans - with User defined Planned and Actual Start, Progress tracking with % completion and Comment section, Planned and Actual Finish Dates
  • Measurable Objectives - Define your own Key Performance Indicators. Then add the actual results against your Targets so you can monitor your success
  • Personal Responsibilities - allocate responsibility by linking persons with a Process Box, Action Plan, KPI etc
  • References - Link the relevant part of your process to the appropriate clause of each of the relevant Standard.
  • Immediate Availability of the latest documents & processes - Immediate Updating of the Model means no paper-chase updating Manuals and paper Procedures.

The emphasis is on working, monitoring and improving your Business and Processes as well as making it simpler for your employees to be effective and committed (rather than Record keeping or Documentation paper-chase)

 

 
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