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Charter4 launched our new Website to update our Consultancy and Business Modelling offering to assist Businesses achieve ISO 9001 (Quality) or ISO 14001 (Environmental) or other Management Standard Certification.

We have taken the opportunity of better defining alternative Approaches to match Client’s available resources, budget and timescale. We now provide 4 Approaches to suit Clients’ requirements which can then be fine-tuned as required. The Approaches are:

• PriceRight is the Cost-Effective Solution – We personalise & document your Processes & Systems to comply to the relevant Standard and check compliance (complete Internal Audit) before UKAS accredited Assessment.
• Manage Right is the Time Effective Solution – Makes best use of your time. Flexible Onsite Consultancy personalised to your requirements (either as a package or ad-hoc) with option of different documentation formats including your editable online Business Model / Document Management / Company Resource.
• Risk Right is the Risk Reduced Solution – as ManageRight but additionally operational, administration and updating assistance.
• Workshop is the Business group Solution – ideal if there is a group of businesses, wanting to achieve the same Management Standard. Provides an efficient and cost effective solution that combines the group learning benefits with personalised help at your site.

New Per4ma  Offering – Now fully editable by Clients. Additionally a staff member can Invite new Users and change permissions.

New Consultants – now actively looking for new Consultants,. Ideally with senior management experience, able to talk to both the CEO and the Cleaner.  Interested in Quality and other areas like Environmental, computer competent, self-starter and able to work on their own. Want to help Clients achieve their aims

Document Management / Business Modelling / Company Resource / ISO 9001 – tuned to ISO 9001 (Quality) or other International standards like ISO 14001 (Environmental) etc. Traditionally programs   for ISO 9001 etc have been orientated to the Quality Manager and compliance. We concentrate on Business Benefits (and ensuring Compliance). This then benefits the Business and enables greater buy-in of Staff, as well as reduces the problem of Quality being seen as separate from the daily business activities

Cost of ISO Standards Consultancy

ISO 9001, ISO 14001 and other Management Standards support Consultancy has been divided into two Offering/ Approaches. For Prospective Clients, the differences are not obvious

Price Dominated Options This is the area of greatest confusion, because whilst the end Goal is agreed – ISO 9001 or similar Certificate, the methods to achieve the Goal can be confused. This confusion is sometimes is intentional especially relating to non-UKAS Certification Organisation. The different approaches are

1. Non-UKAS Certification Organisation like QMS or QAS. They both issue standard Documentation with only name change which are too generic to describe your daily operations), no onsite involvement or onsite Audits. Certificate issued by the same organisation who provided the documentation. Often includes a commitment to pay yearly charges for 10 years. Cheap, no internal Benefits and their Certificates can be counter-productive, because of  bad impression to those prospective Clients, who understand Quality. Ironically it is often to satisfy a new Client, that the organisation started the ISO 9001 process. They are then left with an ISO 9001 certificate, that does not satisfy the Client and a long-term payment obligation.
2. Template Documentation & How-to Guide/s with/or without tuning to the Organisation‘s operation. Traditionally the documentation was written in MS Word but this is changing to Process Diagram. Requires internally generated commitment, a basic understanding of the steps required and available time. Not easy to judge the correct level of documentation and implementation activities. External Assessment by a separate UKAS (or other National Accreditation Organisation like ANAB) Certification Organisation
3. Improved Offering (as Approach 2) but with personalised Process Diagrams and documentation after onsite information collection, combined with onsite review and compliance check (internal audit). Example – Charter 4’s PriceRight

Additionally it can include Tasks, Graphs, Process Diagram and all your current Forms and Documentation. All available online in editable personalised Business Model to assist achieving Business Objectives (as well as compliance to the relevant Standard like ISO 9001 or 14001). External Assessment by a separate UKAS (or other National Accreditation Organisation like ANAB) Certification Organisation. Example –  Charter4’s Per4ma

Bespoke  – Full Consultancy with personalised documentation to fulfil Clients operation and Consultant help as the project progresses. Present to assist during the Assessment. Project tuned to Client requirements with varying level of implementation assistance depending on the Clients available resources and required timescale. Recommend the use of editable online Business Model / Collaboration centre to maximise the benefits of the project. Example – Charter 4’s ManageRight or RiskRight (for reduce Risk as well as additional administration & documentation assistance)

External Assessment by a separate UKAS (or other National Accreditation Organisation like ANAB) Certification Organisation.

For more information, contact us, email info@charter4.com or call 01635 595123